Privacy Policy

Data Controller: Inmobiliaria Immersive Realty Solutions, CIF B19386150, registered office at CALLE ARAGON, NUM 366, OFICINA 24, 08009 BARCELONA - (BARCELONA)

Contact email: privacy@immersiverealtysolutions.com.

1. Introduction

Immersive Realty Solutions (hereinafter "the Data Controller") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information and personal data when you visit our website, immersiverealtysolutions.com ("Website"), as well as when you use our services.

2. Information We Collect

Personal information: When you register, subscribe, or communicate with us, we may collect personal information such as your name, email address, phone number, physical address, company name, and payment information.
Usage data: We automatically collect information about how you interact with our Website, such as your IP address, browser type, operating system, referring URL, device identifiers, pages visited, and time spent.
Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website usage, and provide personalized content. You can learn more in our Cookies Policy

3. How We Use the Information You Provide and Your Personal Data

Service provision: To provide and maintain our services, manage user accounts, and process transactions.
Communication: To communicate with you, respond to inquiries, send administrative information, and provide updates about your account and our services.
Marketing: To send you promotional emails and marketing materials, subject to your explicit consent.
Personalization: To tailor our content and recommendations to your preferences.
Analytics: To analyze usage trends, monitor the performance of our services, and improve our Website.
Legal compliance: To comply with legal obligations and enforce our terms and conditions.

3.1 Legal Basis for Processing Your Personal Data

We process the personal data of users in the European Union based on the following legal grounds:

Contractual necessity: To provide our services, manage user accounts, process payments, and offer real estate services.
Legitimate interests: To improve our services, prevent fraud, ensure security, and perform analytics, provided such processing does not override your fundamental rights and freedoms.
User consent: For specific activities such as sending commercial communications. Consent will be obtained through affirmative actions such as checking non-preselected boxes and may be revoked at any time.
Legal compliance: To comply with tax regulations, fraud prevention, and other legal obligations.

4. Disclosure or Sharing of Your Information and Personal Data

We do not sell or share your personal data with third parties except in the following cases:

Service providers: Acting on our behalf, such as payment gateways, data analysis, and email delivery.
Legal obligations: To comply with regulations or court requirements.
Business transfers: In the event of a merger, acquisition, or sale of assets.

5. Security of Personal Data

We implement technical and organizational measures to ensure the security of your personal information:

Secure server environments.
Encryption of sensitive information during transmission.
Periodic security audits and updates.
Restricted access to information.

No system is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights as the Data Subject

You may exercise the following rights regarding your personal information:

Access your personal data.
Rectify inaccurate data.
Delete data when no longer necessary.
Object to processing in certain circumstances.
Restrict processing.
Data portability.
Not be subject to automated decisions.

You can exercise these rights by contacting privacy@immersiverealtysolutions.com, indicating the right you wish to exercise and attaching a copy of your ID or identification document.
You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Retention of Personal Data

We retain your personal information and data only for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with our legal obligations and resolve possible disputes.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies.

9. International Data Transfers

If you access our services from outside the European Economic Area, your information may be transferred to and stored in Spain. If we use providers outside the EEA, we ensure they offer an adequate level of protection through standard contractual clauses or other recognized mechanisms.

10. Children's Privacy

Our services are not directed to children under 18 years of age. If we detect that data from a minor has been collected, we will proceed with its immediate deletion.

11. Changes to this Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the update date. We recommend reviewing this section regularly.

12. Contact

For any questions or requests related to this Privacy Policy, you can write to us at: privacy@immersiverealtysolutions.com